When Will My Order Arrive?
To calculate when you will receive an item, you need to consider the availability (see table below) of the items you are ordering as well as the shipping option (see tables below) you select.
Here's the equation we use:
Longest Item Availability + Shipping Time = Total Delivery Time
For example, the availability for Judaica items on our site show 1-4 business days. Your Using EMS (Global / Express Mail Service) will be 2-4 business days, depending on where you live. This means your total delivery time will be 1-4 business day (availability) + 2-4 business days (shipping time). So you can expect to receive this item at your front door 3 to 8 business days after you place your order.
What if my order includes several items with different availabilities?
Unless you notify us by E-mail, multiple-item orders are held for shipment until all items are available. (For instance, if you order three items, and two have an availability of 24 hours while one has an availability of 2 to 3 days, your order will ship in 2 to 3 days.)
Shipping - U.S.A, Canada & Western Europe:
Airmail - 7-14 Business Days No P.O. Boxes or APO/FPO Signature upon delivery.
Shipping - Asia, Australia, Eastern Europe & South America Airmail - 7-14 Business Days:
Airmail - 7-14 Business Days No P.O. Boxes or APO/FPOSignature upon delivery.
Shipping - Israel:
Signature upon delivery.
Please Note: For orders outside Israel and the U.S. applicable duty and taxes may be imposed on your order that are not reflected in our prices. It is the customer's responsibility to pay these fees to receive their shipment. Check with your local customs office for more information. Some countries will not allow food items, cosmetics, jewelry, or certain other goods to clear customs and your order may be delayed or returned if an item of this type is included in your shipment. We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some carriers may experience delays during the holiday season. We are also not responsible due to delays caused by customs and/or border control.